Resume

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Professional Experience

Senior Product Designer, Nov. 2021 - Jan. 2026

Led the creation of a comprehensive design system across Aceable.com and AceableAgent.com, driving brand consistency and significantly reducing engineering lift
Redesigned and unified mobile design systems across Aceable, AceableAgent, PrepAgent, iDriveSafely, and DriversEd.com to improve accessibility and elevate the visual experience
Established a cohesive visual identity across the Aceable family of brands, enabling scalable, cross-platform design execution
Partnered cross-functionally with product and engineering to ensure timely, high-quality implementation of design systems and features
Documented and communicated design decisions clearly through written, visual, and verbal artifacts to align stakeholders
Mentored designers in UX/UI best practices, contributing to critiques and strengthening design culture

Product Designer, May - Nov. 2021

Collaborated with product, engineering and marketing teams to improve UX/UI of SamCart app
Developed comprehensive updated design system in Figma with all app components
Created simple and intuitive experiences by distilling product requirements and user goals into sketches, wireframes, and prototypes and continuously iterating to meet customer needs

Lead Designer & Web Developer, Nov. 2019 - May 2021
Lead Designer & Web Developer (ShippingEasy only), Aug. 2018 - Nov. 2019

Promoted to Lead Designer & Web Developer for all Auctane brands (ShippingEasy, ShipStation, ShipEngine, ShipWorks), driving design across product, web, and marketing
Designed and engineered responsive web experiences using WordPress, HTML, CSS, and JavaScript, balancing visual craft, performance, and scalability
Led UX/UI design and experimentation, developing wireframes, user flows, and A/B-tested interface variants to improve conversion
Collaborated cross-functionally with Product and Marketing, shaping user experiences across the ShippingEasy app, Support site, and growth channels
Created illustration systems, motion-forward email templates, and marketing collateral, prioritizing accessibility and brand consistency
Monitored and optimized performance through data-driven iteration using Google Optimize

Product Marketing & Design Associate, Nov. 2017 - Feb. 2018

Created and maintained marketing collateral for early-stage startup, including blog posts, direct mail ads, agent demo decks, infographics and custom illustrations

Product Marketing & Design Associate, Nov. 2016 - Aug. 2017

Designed and maintained marketing and sales collateral across digital and print, collaborating with product and engineering to translate core product functionality into clear, compelling messaging

Marketing Manager & Presentation Designer, Sept. - Nov. 2016
Content Marketing Specialist, Aug. 2015 - Aug. 2016

Partnered with product management to create supporting collateral for upcoming product launches and annual milestones

User Experience Design Part-Time Course, Mar. 2018

M.S. in Commerce, Aug. 2014 - Aug. 2015

Courses included: Corporate Finance, Global Strategy & Systems, Financial Accounting, Strategic Cost Management, Business Communication, Organizational Behavior, Advanced Quantitative Analysis, Consumer Behavior, Customer Analytics, Regional Perspectives on Global Commerce, Consulting to Management, Project Management
Completed month-long study abroad program in Southeast Asia, visiting global companies in Singapore, Myanmar, Thailand, Vietnam and Indonesia

B.A. in Journalism & Mass Communication, Aug. 2011 - May 2014

Courses included: Professional Problems & Ethics, News Writing, Advertising Copy & Communication, Advertising Media, Advertising & Public Relations Research, Media Law, Sports Marketing & Advertising, Community Journalism, Concepts of Marketing, Market Intelligence, Creative Advertising

Aug. 2010 - May 2011

July 2011

Completed MG110: Judgement & Decision Making for Management

Sept. 2007 - May 2010

a: Dallas, TX 75214
p: 203-803-5653
e: queally.claire@gmail.com